Why would I use SixSnaps if I already have a wedding photographer?

Your photographer captures the planned moments beautifully. SixSnaps captures everything else – the laughter at the tables, the dancefloor chaos, the funny selfies, and the moments happening when the photographer is somewhere else.

Do my guests need to download an app?

No. Guests simply scan your unique QR code and start snapping. No app downloads, no accounts, and no complicated setup.

How many photos can guests upload?

Each guest gets 6 snaps. Limiting the number encourages guests to capture their favourite moments rather than uploading hundreds of random photos.

Can I see photos during the wedding?

Yes. Photos appear in your private gallery as guests upload them, allowing you to relive moments from your special day almost instantly.

Are our photos private?

Absolutely. Your wedding gallery is private and only accessible through your secure SixSnaps account. Your photos are never publicly displayed.

What is included in the Heirloom Edition?

The Heirloom Edition includes everything in the Wedding Experience, plus a beautifully designed Wedding Memory Book and full-resolution downloads of your guests' photos, creating a keepsake you'll treasure for years.

What if some guests aren't very tech-savvy?

That's exactly why SixSnaps is designed to be simple. Guests scan a QR code, take or upload a photo, and they're done. Most people can use it within seconds.

What kinds of events can use SixSnaps?

While perfect for weddings, SixSnaps also works brilliantly for birthdays, anniversaries, christenings, engagement parties, retirement celebrations and other special events.

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Legal

Terms & Conditions

Your memories matter to us. Please read these Terms & Conditions carefully before purchasing a SixSnaps package. By proceeding with your purchase, you agree to be bound by these terms.

Effective date: 1 June 2025 · Version 1.0

1. Introduction

These Terms & Conditions ("Terms") govern your purchase and use of SixSnaps services. SixSnaps is a wedding and event photo-sharing platform that allows couples to collect guest photographs via a unique QR code. By completing a purchase, you confirm that you have read, understood, and agreed to these Terms in their entirety.

2. The Service

SixSnaps provides a digital platform enabling event organisers ("you") to create a private photo-sharing experience for their guests. Guests access the platform via a QR code and may upload up to six photos per session. SixSnaps does not guarantee any minimum number of guest uploads and is not responsible for guest participation levels.

3. Packages & Pricing

SixSnaps offers two packages: the Wedding Experience and the Heirloom Edition. All prices are displayed at the time of purchase and are quoted inclusive of any applicable taxes. Prices are subject to change without notice, but any changes will not affect confirmed orders. Payment is processed securely by Stripe and is required in full before access is granted.

4. Payment & Refunds

All purchases are final. Due to the digital nature of the service and the immediate provision of access credentials upon payment, we are unable to offer refunds once an account has been activated. If you experience a technical issue preventing access to the service, please contact us at hello@sixsnaps.co.uk and we will work to resolve the issue promptly. In exceptional circumstances, refunds may be considered at our sole discretion.

5. Account Activation

Following a successful payment, you will be directed to create your SixSnaps account. Your account is personal to you and must not be shared with or transferred to any third party. You are responsible for maintaining the confidentiality of your login credentials. SixSnaps accepts no liability for any loss or damage arising from unauthorised access to your account.

6. Guest Content & Uploads

Guests who participate in your SixSnaps event upload content directly to your private gallery. You are solely responsible for managing and moderating the content uploaded by your guests. SixSnaps provides tools to approve, hide, or remove content, and we encourage you to use these tools appropriately. SixSnaps does not screen, review, or take responsibility for guest-uploaded content. By using the platform, you agree to ensure that guest participation complies with applicable laws and that guests are made aware of how their images will be used and stored.

7. Guest Upload Responsibility

SixSnaps provides a platform for guests to upload photographs to an event gallery. Guests are responsible for ensuring uploads have completed successfully before leaving the event. SixSnaps cannot guarantee successful uploads where a guest experiences poor internet connectivity, device issues, browser incompatibility, or user error.

8. Content Ownership & Licence

You and your guests retain ownership of all photographs uploaded to the platform. By using SixSnaps, you grant SixSnaps a limited, non-exclusive, royalty-free licence to store and display your content solely for the purpose of providing the service to you. SixSnaps will never sell, share, or use your content for marketing or any other purpose without your express written consent.

9. Intellectual Property

All SixSnaps branding, design elements, software, and platform features are the intellectual property of SixSnaps. You may not copy, reproduce, distribute, or create derivative works based on any part of the SixSnaps platform without prior written permission.

10. Data & Privacy

We are committed to protecting your personal data. The information you provide during checkout and account registration is processed in accordance with our Privacy Policy. We do not sell your personal data to third parties. Guest data collected through event participation is processed on your behalf as data controller. Please refer to our Privacy Policy for full details of how we collect, use, and protect personal information.

11. Data Retention

Your wedding event data, including uploaded photographs, will be retained for a minimum period of 12 months from your event date. Following this period, your data may be permanently deleted. It is your responsibility to download and save any content you wish to keep before this date. SixSnaps accepts no liability for any content lost due to the expiry of the retention period.

12. Availability & Service Continuity

SixSnaps endeavours to maintain high platform availability. However, we do not guarantee uninterrupted access and accept no liability for any loss arising from temporary outages, maintenance periods, or technical failures beyond our reasonable control. In the event of a significant or prolonged service outage on your wedding day, please contact us immediately and we will make every reasonable effort to restore service.

13. Force Majeure

SixSnaps shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to internet outages, telecommunications failures, cyber attacks, power failures, natural disasters, acts of government, or third-party service interruptions.

14. Limitation of Liability

To the fullest extent permitted by law, SixSnaps shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the service. Our total aggregate liability for any claim shall not exceed the amount you paid for the service. Nothing in these Terms excludes or limits liability for death, personal injury caused by negligence, fraud, or any liability which cannot legally be excluded under applicable law.

15. Changes to These Terms

SixSnaps reserves the right to update these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the service after changes are published constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: SixSnaps Email: hello@sixsnaps.co.uk Website: www.sixsnaps.co.uk

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